On-Site/Remote Support Services
We provide expert help at your location or from the comfort of your home. Whether you need assistance with simple fixes, troubleshooting, virus removal, network and WiFi issues, software updates, printer support, and more, we are here to ensure your devices run smoothly.
Quick Help & Fixes
We offer quick fixes for basic tasks to keep your devices running smoothly. Our services include helping you with WiFi passwords, software installs and uninstalls, email password resets, printer problems, Bluetooth audio, wireless keyboard/mouse, and more. We ensure that these minor issues are resolved quickly and efficiently, so you can focus on what's important.
Virus & Malware Removal
On-site or remote assistance to help with infections on your devices. Depending on the severity of the infection, it may be better to bring your device in, but we can often remove viruses and unwanted programs on-site or even remotely. Our services include stopping annoying pop-ups, removing malware, and ensuring your device is secure and running smoothly. Let us help you get rid of those pesky infections and keep your devices safe.
Network & Connectivity
We offer professional in-home assistance to address your network and connectivity needs. Our services range from network setup and WiFi troubleshooting to resolving a variety of connectivity issues. Although we recommend contacting your internet service provider first for service-related problems, we can help identify and fix most other issues to keep your network running seamlessly.
Data Transfers & Backup
We offer comprehensive data transfer services from one device to another in various forms. Whether you need to transfer files via USB, perform system backups, or migrate data to a new device, we are here to assist you. Our experts ensure that your data is securely and accurately transferred, minimizing any potential disruption to your workflow or personal use.
Software Installation & Updates
For both on-site and remote services, we offer software installations and updates to enhance your system's performance. Our expert assistance helps you avoid common pitfalls and ensures that your software is always up-to-date and functioning correctly. Whether you need new software installed or existing software updated, we provide reliable and efficient solutions to keep your system running smoothly.
New Device Setup & Consulting
We offer options for setting up your new system or computer. Our services include assisting you in understanding and configuring new laptops, phones, consoles, devices and more. From basic setups to ensuring all your devices communicate and run smoothly, we're here to provide expert guidance and support to get you up and running with your new technology. We also offer basic audio/video setup to enhance your overall experience.
Training & Guidance
We offer comprehensive training services to help you get the most out of your new device. Whether you need assistance with basic tasks like learning how to use your new phone, setting up accounts and passwords, or configuring your email, we've got the expertise you need. We also help with smart homes, device integrations, and more, ensuring you feel confident and comfortable with your technology. Our expert training will help you make the most of your new device.
